Welcome to Wooden Story. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.
1. General Information
This website is operated by Wooden Story.
Throughout the site, the terms “we”, “us”, and “our” refer to Wooden Story.
Business Details:
📍 Address: Białka 531, 34-220 Maków Podhalański, Poland
📧 Email: support@woodenstory.shop
📞 Phone: +48 505 301 622
2. Use of Website
By using this website, you confirm that:
- You are at least 18 years old or using the site under supervision
- You will not use the website for any unlawful or unauthorized purpose
- You will provide accurate and complete information when placing orders
3. Products and Pricing
- All products are subject to availability
- We strive to ensure that product descriptions and prices are accurate
- Prices may change at any time without prior notice
- We reserve the right to modify or discontinue products without notice
4. Orders and Payments
- By placing an order, you agree to purchase the selected product(s)
- Orders are subject to acceptance and availability
- We reserve the right to cancel or refuse any order
- Payments are processed securely through third-party payment providers
5. Shipping
- Orders are processed within 0–1 business days
- Estimated delivery time is 1–3 business days
- Shipping fees:
- 10 PLN for orders under 100 PLN
- Free shipping for orders over 100 PLN
- Delivery times may vary due to external factors
6. Returns and Refunds
- Returns are accepted within 30 days of delivery
- Items must be unused and in original condition
- Refunds are processed within 7 business days after approval
- For full details, please refer to our Return & Refund Policy
7. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Wooden Story and is protected by applicable copyright laws. Unauthorized use is prohibited.
8. Limitation of Liability
We are not liable for:
- Any indirect or consequential damages
- Delays or failures caused by external factors (e.g., shipping delays, technical issues)
- Misuse of our products
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the website.
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Poland.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Wooden Story
📍 Address: Białka 531, 34-220 Maków Podhalański, Poland
📧 Email: support@woodenstory.shop
📞 Phone: +48 505 301 622
🕒 Opening Hours: 09:00 AM – 10:00 PM
By using our website, you agree to these Terms & Conditions.